Cookie Policy

1. Purpose and Legal Status of This Policy

This Cookie Policy forms an integral and binding part of the Terms of Use, supplements the Privacy Policy, and applies to all Users, including visitors, subscribers, developers, enterprise customers, and Pharma Partners.

By continuing to use the Platform, you acknowledge and consent to the use of cookies as described herein. If you do not agree, you must immediately discontinue use of the Platform.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website or use a web based application.

Cookies enable DrugSetu to authenticate users, maintain secure sessions, enforce access controls, prevent misuse, scraping, and abuse, and improve platform performance and reliability.

Cookies do not access files on your device, install software, or read personal data outside your browser.

3. Why Cookies Are Essential for DrugSetu

• User authentication and session continuity
• Secure login and logout functionality
• Prevention of session hijacking
• Detection of suspicious, automated, or abusive behavior
• Enforcement of rate limits and license restrictions
• Protection of APIs from scraping and automated extraction
• Billing integrity and subscription enforcement
• Without cookies, the Platform cannot function securely or reliably.

4. Types of Cookies We Use

• Strictly necessary cookies for authentication, session management, access control, security monitoring, fraud prevention, and dashboard functionality.
• Security and abuse prevention cookies to detect bots, abnormal traffic, brute force attempts, and Terms of Use violations.
• Analytics and performance cookies to understand usage, accessed documentation, bottlenecks, errors, feature usage, and system load.
• Functional cookies to remember preferences, save interface settings, and improve navigation and user experience.
• Third party cookies from trusted providers such as payment gateways, analytics vendors, CDN and security providers, error monitoring tools, and customer support systems.

5. Information Collected via Cookies

• IP address
• Browser type and version
• Device type and operating system
• Session identifiers and tokens
• Authentication status
• Time and duration of visits
• Referring URLs
• Pages viewed and interaction metadata
• This information is used only for platform security, authentication, access control, performance optimization, abuse detection, and enforcement.

6. Cookie Duration and Retention

DrugSetu may use session cookies that expire when you close your browser and persistent cookies that remain for a defined period to support security, authentication, and preference retention.

Retention periods vary depending on cookie purpose, security requirements, and legal or operational needs. Cookie related data may be retained for auditing, enforcement, and compliance purposes as permitted by law.

7. Cookie Consent and User Control

• By accessing or using the Platform, you provide implied consent for strictly necessary cookies and security or abuse prevention cookies. These cookies are non optional.
• You may manage or block cookies through your browser settings by blocking all cookies, allowing cookies only from trusted sites, or deleting cookies after each session.
• Blocking or deleting cookies may prevent login, disable dashboards, block API access, break subscription and billing flows, and cause session instability or errors.
• DrugSetu does not provide a cookie free alternative mode of access.

8. Do Not Track and Global Privacy Control

At this time, DrugSetu does not respond to browser Do Not Track signals and does not recognize or act upon Global Privacy Control signals. Cookies required for security, authentication, and enforcement continue to operate regardless of such signals.

9. Cookies and Legal Enforcement

• Cookies are used to enforce the Terms of Use.
• Session, security, and monitoring cookies may be used as evidence of misuse, abuse, or violations.
• Attempts to disable, bypass, manipulate, or interfere with cookies may constitute a material breach of the Terms of Use.
• DrugSetu reserves the right to suspend or terminate access based on such activity.

10. International Data Transfers

Cookie related data may be processed or stored outside India through global cloud infrastructure. DrugSetu applies reasonable safeguards consistent with applicable laws and industry standards.

11. Changes to This Cookie Policy

DrugSetu may update this Cookie Policy at any time. Changes will be posted with a revised Last Updated date. Continued use of the Platform constitutes acceptance of the updated Policy.

12. Governing Law and Jurisdiction

This Cookie Policy is governed by the laws of India. Courts in Ahmedabad, Gujarat shall have exclusive jurisdiction.

13. Contact Information

For questions related to cookies or tracking technologies, contact info@drugsetu.com or write to Renaid Solutions LLP, Ahmedabad, Gujarat, India.